• 专业概况
• 所属院系
• 中国学生入学要求
• 课程信息

专业概况

在这里学什么？

The Master of Science in Hospitality Leadership and Operational Performance combines critical business theories and skills with innovative hospitality leadership practices. The unique curriculum addresses current trends in the industry, providing you with a necessary skill set focusing on customer relationship management and service delivery. This degree program is designed for career-changers seeking entry into the hospitality industry and industry professionals with a strong desire to enhance their knowledge and skills.

Program Features

Through the MS in Hospitality Leadership and Operational Performance program, you will be exposed to:

• Business courses and concepts that specifically apply to the hospitality industry, including finance, marketing and management strategies
• Cutting-edge hospitality technologies
• Data analysis and financial metrics concepts
• A service leadership foundation and how it relates to the guest experience

The MS in Hospitality Leadership and Operational Performance program is located in downtown Chicago, in the heart of the city’s business district. Students have access to a world-class metropolitan environment, allowing them to supplement knowledge from the classroom with practical skills gained from learning and working in a vibrant hospitality scene.

Learning Outcomes

u200bStudents will be able to:

• Develop an understanding of key hospitality operational performance metrics found in the hospitality industry and apply them to various service delivery and financial return components.
• Apply hospitality principles of service leadership and innovation in the guest experience through a conceptual understanding of operational policies/procedures, financial benchmarks, and service delivery.
• Evaluate and comprehend hospitality technology systems and articulate complex service system framework and financial data collection processes commonly used in the industry.
• Acquire business, employee relations and hospitality specific skills that are broad, deep and necessary to fulfill their professional goals.

所属院系

进入哪个院系学习？ Driehaus College of Business

中国学生入学要求

为来自中国的学生设计 Applicants must possess the equivalent of a U.S. bachelor’s degree from a regionally accredited institution.TOEFL – minimum score of 80 iBT TOEFL with no section lower than 17; minimum score of 550 on the paper-based exam; IELTS & IELTS Indicator – minimum overall score of 6.5 on the IELTS Academic. Pearson Test of English (PTE) – minimum English academic score of 53.

课程信息

学制：全日制(48 小时)

学费：

开学时间：2022八月19日, 2022一月10日

申请截止日期：预计在February, April 2023

留学地点：DePaul UniversityLoop Campus,1 East Jackson Blvd,CHICAGO,Illinois,60604, United States